Microsoft Events, Webinars, Podcasts, Docs
On-demand & Coming Soon

Webinar : Aligning Marketing and Sales Operations

Technology: Dynamics 365

Event Date :

Duration : 00:00

Alignment of the operational and technological underpinnings of B2B organizations is critical, yet 58 percent of marketing and sales operations leaders rate their level of alignment as poor, according to SiriusDecisions. While there’s no quick fix, leaders who focus on four key areas—planning, lead management, data management, and measurement—have the best chance of bridging the gap.

Webinar : Bringing Mixed Reality to BioTech

Technology: Dynamics 365

Event Date :

Duration : 00:00

learn how mixed reality business applications like Dynamics 365 Remote Assist on HoloLens 2 is fundamentally transforming business operations in the BioTech and Pharmaceuticals industry, helping boost productivity and unlock innovation while cutting costs. Watch this webinar to discover how you can similarly boost efficiency and quality in your BioTech/Pharmaceutical organization.

Webinar : Build Your Business with Amazing Customer Service

Technology: Dynamics 365

Event Date : 18/06/2020

Duration : 00:00

As a recent Forrester Consulting Total Economic Impact (TEI) study commissioned by Microsoft shows, businesses are realizing significant benefits and cost savings by delivering on those expectations during each and every interaction by using Dynamics 365 Customer Service. Join us for a webinar with guest Richard Cavallaro, Consultant with Forrester’s TEI practice, who will lead a deep dive into the study’s findings.

Podcast : Cari Corozza on Dynamics 365 Business Central 2021 release wave 1

Technology: Dynamics 365

Event Date : 08/04/2021

Duration : 23hr:45m

Accountants have plenty to look forward to in Microsoft Dynamics 365 Business Central's 2021 release wave 1. Learn how Cari Corozza of New View Strategies, has been investigating the finance-related features, how she expect's New View's clients to adopt the latest updates, and how others in the community have responded.

Webinar : Discover trends and transformation in Microsoft Dynamics 365 Finance

Technology: Dynamics 365

Event Date :

Duration : 00:00

Modernizing finance and operations is about more than security and compliance—it’s about growth, predictability, and revenue. Watch this webinar to get started on your transformation journey and uncover the value of connected processes.

Webinar : Drive Growth with Intelligent Commerce

Technology: Dynamics 365

Event Date :

Duration : 00:00

The pandemic has accelerated the pace at which customer needs and demands are changing. That reality makes it imperative for consumer- and business-facing organizations to either adapt rapidly or fail. To engage customers across both traditional and emerging channels with seamless, differentiated experiences, businesses are deploying Dynamics 365 to embrace digital transformation on a massive scale.

Webinar : Earn customers for life with Microsoft Dynamics 365

Technology: Dynamics 365

Event Date :

Duration : 00:00

Microsoft Dynamics 365 Customer Service addresses those barriers head-on by unifying the data and technology that power your organization.

Webinar : Elevate Retail Experiences with Dynamics 365 Commerce

Technology: Dynamics 365

Event Date :

Duration : 00:00

In this webinar, learn how to create differentiated, insightful retail experiences for every customer with Dynamics 365 Commerce. Build brand loyalty through personalized customer engagement, increase revenue by improving employee productivity, optimize operations, and manage supply-chain efficiencies.

Webinar : Evolve your Marketing Practices to Win and Retain More Customers

Technology: Dynamics 365

Event Date :

Duration : 00:00

Join us to learn how to utilize digital tools and marketing strategies that uncover customer needs across the entire lifecycle and transform your business to meet ever-evolving customer demand.

Webinar : Evolving Business Model in a Post COVID era. Achieve more with the right tools

Technology: Dynamics 365

Event Date :

Duration : 00:00

Join this session to learn how you can deliver the right impact to your customers and enhance the overall experience. Get to know how you can connect sales, resource management, customer management, project management, and accounting teams within one application. Solve for the enhanced visibility, collaboration, and agility with Dynamics 365.

Podcast : Expert advice for navigating rapid changes in retail

Technology: Dynamics 365

Event Date : 12/01/2021

Duration : 38m:07s

With the explosive growth of e-commerce over the past year, retailers in all industries are getting a crash course in rapid adaptation. Hear how e-commerce trends and challenges have impacted retailers at every level, from product fulfillment to forecasting.

Document : Field Service Mobile App in a Day

Technology: Dynamics 365

Event Date :

Duration : 00:00

Download the training module, Field Service (Dynamics 365) mobile app in a day, to learn how to set up, use, and configure the Field Service (Dynamics 365) mobile app. This self-paced, on-demand training is a step-by-step guide through exercises based on business scenarios from real customers.

Live Event : Finance Reimagined

Technology: Dynamics 365

Event Date : 21/05/2021

Duration : 00:00

Join us for Finance Reimagined, a digital event. Connect with senior finance leaders to discuss challenges, best practices, and lessons learned as we all continue to respond to, recover from, and reimagine the future beyond the current global health crisis. Hear from thought leaders on immediate actions they took to sustain core financial processes, how they're continuing to reduce costs and mitigate risk despite ongoing uncertainty and how they plan to leverage lessons learned to transform for the future.

Document : Five Ingredients to Ignite Always-On Service

Technology: Dynamics 365

Event Date :

Duration : 00:00

In the current, rapidly changing business climate, maintaining the level of service customers expect can be challenging. Learn how to deliver exceptional service at all times by downloading this eBook which explores five key elements every organization can incorporate

Podcast : Hear expert insights on a viable path to transform finance

Technology: Dynamics 365

Event Date : 09/02/2021

Duration : 34m:34s

Listen to Finance Transformation That Lasts as Gemma Milne hosts a conversation with John Munnelly, the Global Microsoft Business Applications Lead responsible for cloud implementation services at KPMG Australia.

Podcast : Hear expert insights on bolstering finance teams with technology

Technology: Dynamics 365

Event Date : 16/02/2021

Duration : 25m:59s

Finance leaders have been up against significant challenges in the last year as they navigate a changing environment. Learn how thoughtful investments in technology can move your team and organization toward a more efficient finance strategy.

Podcast : Hear expert insights on forecasting demand

Technology: Dynamics 365

Event Date : 15/12/2020

Duration : 38m:11s

Listen to the episode Forecasting in Uncertain Times with Ariane Daguin, CEO of D’Artagnan, who returns to discuss what she’s learned since last June as she’s pivoted her business. When many of her B2B customers had to close temporarily in 2020, she added direct to consumer sales.

Podcast : Hear expert insights on responding to new cyber threats

Technology: Dynamics 365

Event Date : 27/01/2021

Duration : 34m:10s

Find out how to better protect your organization from the uptick in security risks that may go along with adopting new digital tools, processes, and connections—and respond quickly if a data breach does occur.

Podcast : Hear insights on planning operations based on customer journeys

Technology: Dynamics 365

Event Date : 09/03/2021

Duration : 32m:15s

Many companies are focusing more on the customer journey to shape and expand their business. Learn how to rethink your operating model to place the customer experience at its center.

Webinar : How to Get Started with Dynamics 365 for Marketing

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar to learn how to transform your business by using Dynamics 365 for Marketing. See how to turn prospects into business relationships, and how to find and nurture more sales-ready leads by using multichannel campaigns.

Webinar : Igniting SMB Growth with Exceptional Customer Experiences

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar featuring Kate Leggett, Vice President and Principal Analyst at Forrester Research, and Dina Apostolou, Director of Product Marketing at Microsoft. Learn about small and medium-sized business (SMB) strategies for delivering exceptional customer experiences that drive loyalty and revenue.

Webinar : Introduction to Microsoft Dynamics 365 for Field Service

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar to learn more about Dynamics 365 for Field Service, key capabilities, challenges and opportunities, and how IoT transforms service operations with Field Service.

Document : Learn how to gain a competitive advantage with unified commerce

Technology: Dynamics 365

Event Date :

Duration : 00:00

Understand the key components and competitive advantages of unified commerce in this playbook created specifically for companies that want to improve interactions and transactions with customers. Dive deeper into the value of providing seamless customer experiences, get an introduction to the capabilities of Microsoft Dynamics 365 Commerce, and learn how to use it to help your company.

Webinar : LinkedIn Sales Navigator with Dynamics 365 Sales

Technology: Dynamics 365

Event Date :

Duration : 00:00

This webinar will cover what's available through integration between Dynamics 365 Sales and LinkedIn Sales Navigator and exactly know the details on how everything works. Lets discuss on the configuration of integration, about data synchronization and write-back from Sales Navigator to Dynamics 365 and vice versa.

Webinar : Make Customer Interactions Count

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar, featuring guest speaker, Rusty Warner, Vice President, Principal Analyst from Forrester, to learn how leading organizations are leveraging a new breed of journey management tools to fuse data across channels, touchpoints, and systems to better understand and orchestrate customer experiences. You’ll also discover how digital leaders are working across lines of business to be data-driven at every customer touchpoint

Webinar : Meet today's challenges by bringing your customers and business together

Technology: Dynamics 365

Event Date :

Duration : 00:00

Dynamics 365 applications work seamlessly together for a comprehensive solution that runs your entire business—including sales, marketing, service, operations, and commerce. Register today to test drive Dynamics 365.

Live Event : Microsoft Business Applications Launch Event

Technology: Dynamics 365

Event Date : 05/04/2021

Duration : 1hr:30m

Be the first to get an in-depth look at the new applications, features, and capabilities across Dynamics 365 and Microsoft Power Platform at this free digital event.

Live Event : Microsoft Business Applications Summit

Technology: Dynamics 365

Event Date : 03/05/2021

Duration : 00:00

Microsoft Business Applications Summit provides an opportunity to bring together a community of Microsoft customers and partners in roles that include power users, business analysts, evangelists, implementers and technical architects. Discover new ways to transform data to improve decision making, streamline outcomes, and enable your organization with an efficient way forward. Discover new ways to transform data to improve decision making, streamline outcomes, and enable your organization with an efficient way forward.

Webinar : Microsoft Dynamics 365 and Microsoft Flow - Better Together by Jerry Weinstock

Technology: Dynamics 365

Event Date :

Duration : 00:00

A fast-paced presentation and live demo using Microsoft Flow to extend the functionality of Dynamics 365. There will be an overview of Flow, what it is, how it can fit into your technology mix, and how to get started. Jerry Weinstock (MVP) will demo several different applications to using Flow with Dynamics 365. This webinar is perfect for those people who want to know what Flow is about, how to get started or may have tried to make a Flow but couldn’t get it to work.

Live Event : Microsoft Dynamics 365 Business Central Launch Event

Technology: Dynamics 365

Event Date : 12/04/2021

Duration : 00:00

Join us for the Dynamics 365 Business Central Launch Event for latest innovations of Business Central via a new all access digital experience. Expect game-changing speakers, dynamic content, and opportunities to learn how to take Business Central to the next level.

Live Event : Microsoft Dynamics 365 Virtual Training Day: Activate Digital Selling

Technology: Dynamics 365

Event Date : 12/04/2021

Duration : 00:00

Microsoft Dynamics 365 Virtual Training Day: Activate Digital Selling is designed to familiarise you with the marketing, sales and commerce products that work in unison to create a seamless digital buying experience.

Live Event : Microsoft Ignite

Technology: Dynamics 365

Event Date : 01/03/2021

Duration : 00:00

Register for Microsoft Ignite and learn how to build business resilience using new apps and capabilities.

Webinar : Migration Minded with special guest Christopher Cognetta

Technology: Dynamics 365

Event Date :

Duration : 00:00

Chris Cognetta, the CTIO of congruentX, has helped over 250 Dynamics CRM customers migrate their on-premises solutions. Hear Chris' reasons for why companies should migrate, his top business considerations, and how advancements have improved the process for customers. Looking for answers to your migration questions? Join the Dynamics 365 Migration Community to connect with experts like Chris and leverage Microsoft resources that can help accelerate your cloud journey.

Webinar : Modernize Your Sales Productivity in Hours, Not Days

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar to learn how to increase seller productivity by streamlining workflows using Dynamics 365 for Sales.

Podcast : Overcome new B2B challenges and prepare for what’s next

Technology: Dynamics 365

Event Date : 02/03/2021

Duration : 33m:33s

In the episode Add to Cart—Modernizing B2B Customer Experience, explore what’s driving the growth of digital commerce in the B2B space—and what that means for your business—with IDC’s Research Manager, Jordan Jewell.

Webinar : Personalize B2B Experiences with Customer Insights

Technology: Dynamics 365

Event Date :

Duration : 00:00

The success of your B2B organization depends on your ability to build relationships. Watch this webinar to learn how to drive personalized customer experiences using Dynamics 365 Customer Insights, Microsoft’s customer data platform.

Podcast : Preparing For Your Supply Chain’s “Next Normal”

Technology: Dynamics 365

Event Date : 02/02/2021

Duration : 34m:33s

From technology investment to company culture, small and medium-sized businesses often need a different approach than their enterprise-sized counterparts. Laurie McCabe, co-founder and partner at SMB Group, joins host Gemma Milne to talk about the unique strengths and opportunities for SMBs, how growth can create its own unique set of challenges, and how SMBs can prepare for the future.

Live Event : Reimagine Project Management with Microsoft

Technology: Dynamics 365

Event Date :

Duration : 00:00

Register now to learn how Microsoft Project, Dynamics 365 Project Operations, and Microsoft Planner work individually and together to supercharge your productivity.

Podcast : Reshaping the office for a hybrid workforce

Technology: Dynamics 365

Event Date :

Duration : 00:00

In this episode of Connected & Ready, host Gemma Milne is joined by Dan Montroy and Steven Andersen, principals at Montroy Andersen DeMarco Group, Inc. (MADGI), an interior design firm focused on the design of complex spaces, to talk about how the shift to more remote work impacts the design of office environments, key technologies they think the best support modern office spaces, and how business leaders can think differently about their workspaces.

Webinar : Top 3 Myths of the Buyer’s Journey

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar to learn how to address the myths (and face the realities) of the buyer’s decision-making process. You’ll also learn how to build a buyer’s journey map and how to use insights to refine your campaign strategy.

Webinar : Turn Order Fulfillment to Your Advantage

Technology: Dynamics 365

Event Date :

Duration : 00:00

According to research, sixty-one percent of businesses expect more than half of their sales to come from digital commerce over the next two years. At the same time, more than 50 percent of businesses report that their supply chains are unprepared to accommodate growth in digital commerce. Learn about the benefits of having an intelligent order management solution with real-time visibility into fulfillment capabilities

Webinar : Voice of the Customer vs. Microsoft Forms Pro

Technology: Dynamics 365

Event Date :

Duration : 00:00

If you’ve been using Microsoft Voice of the Customer to gather feedback as part of your Dynamics 365 customer engagement processes, it's time to look at Microsoft Forms Pro. In this webinar, we will look at the power provided in Microsoft's enterprise level survey tool and understand the benefits that you'll get from making the switch.