Microsoft Events, Webinars, Podcasts, Docs
On-demand & Coming Soon

Live Event : Activate Digital Selling

Technology: Dynamics 365

Event Date :

Duration : 00:00

Activate Digital Selling is designed to familiarize you with the marketing, sales, and commerce products that work in unison to create a seamless digital buying experience

Webinar : Activate Digital Selling

Technology: Dynamics 365

Event Date :

Duration : 00:00

Activate Digital Selling is designed to familiarize you with the marketing, sales and commerce products that work in unison to create a seamless digital buying experience. Your new skills and training can be applied right away to foster meaningful interactions across every stage of the customer journey.

Webinar : Aligning Marketing and Sales Operations

Technology: Dynamics 365

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Duration : 00:00

Alignment of the operational and technological underpinnings of B2B organizations is critical, yet 58 percent of marketing and sales operations leaders rate their level of alignment as poor, according to SiriusDecisions. While there’s no quick fix, leaders who focus on four key areas—planning, lead management, data management, and measurement—have the best chance of bridging the gap.

Webinar : Ask Microsoft Anything on Cybersecurity

Technology: Dynamics 365

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Duration : 00:00

Vulnerabilities within IT infrastructure and processes can leave systems susceptible to external threat and exploitation. Microsoft understands you have questions on protecting your organization

Webinar : Bring on the Future of Customer Experiences

Technology: Dynamics 365

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Duration : 00:00

Discover how to create connected and engaging customer experiences and transform your sales and marketing with unified customer data using Adobe and Dynamics 365

Webinar : Bringing Mixed Reality to BioTech

Technology: Dynamics 365

Event Date :

Duration : 00:00

learn how mixed reality business applications like Dynamics 365 Remote Assist on HoloLens 2 is fundamentally transforming business operations in the BioTech and Pharmaceuticals industry, helping boost productivity and unlock innovation while cutting costs. Watch this webinar to discover how you can similarly boost efficiency and quality in your BioTech/Pharmaceutical organization.

Webinar : Build Your Business with Amazing Customer Service

Technology: Dynamics 365

Event Date : 18/06/2020

Duration : 00:00

As a recent Forrester Consulting Total Economic Impact (TEI) study commissioned by Microsoft shows, businesses are realizing significant benefits and cost savings by delivering on those expectations during each and every interaction by using Dynamics 365 Customer Service. Join us for a webinar with guest Richard Cavallaro, Consultant with Forrester’s TEI practice, who will lead a deep dive into the study’s findings.

Podcast : Cari Corozza on Dynamics 365 Business Central 2021 release wave 1

Technology: Dynamics 365

Event Date : 08/04/2021

Duration : 23hr:45m

Accountants have plenty to look forward to in Microsoft Dynamics 365 Business Central's 2021 release wave 1. Learn how Cari Corozza of New View Strategies, has been investigating the finance-related features, how she expect's New View's clients to adopt the latest updates, and how others in the community have responded.

Webinar : Creating Smart Buildings and Cities of the Future

Technology: Dynamics 365

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Duration : 00:00

Watch this webinar to learn how Dynamics 365 for Field Service uses the internet of things (IoT), artificial intelligence (AI), and mixed reality to help transform buildings and cities into smart, predictive environments

Webinar : Discover trends and transformation in Microsoft Dynamics 365 Finance

Technology: Dynamics 365

Event Date :

Duration : 00:00

Modernizing finance and operations is about more than security and compliance—it’s about growth, predictability, and revenue. Watch this webinar to get started on your transformation journey and uncover the value of connected processes.

Webinar : Drive Demand with Account-Based Marketing

Technology: Dynamics 365

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Duration : 00:00

Many organizations struggle to understand where account-based marketing (ABM) fits in their broader demand-creation picture. Watch this webinar, featuring SiriusDecisions, to learn the role of ABM and how to provide a comprehensive demand strategy.

Webinar : Drive Growth with Intelligent Commerce

Technology: Dynamics 365

Event Date :

Duration : 00:00

The pandemic has accelerated the pace at which customer needs and demands are changing. That reality makes it imperative for consumer- and business-facing organizations to either adapt rapidly or fail. To engage customers across both traditional and emerging channels with seamless, differentiated experiences, businesses are deploying Dynamics 365 to embrace digital transformation on a massive scale.

Webinar : Dynamics 365 Fundamentals: Virtual Training

Technology: Dynamics 365

Event Date :

Duration : 00:00

Accelerate your learning credentials with an introduction to customer relationship management (CRM) at Dynamics 365 Virtual Training Day

Webinar : Dynamics 365: Resilient Supply Chain Training

Technology: Dynamics 365

Event Date :

Duration : 00:00

Build a Resilient Supply Chain from Microsoft Learn to explore how to use Dynamics 365…

Webinar : Earn customers for life with Microsoft Dynamics 365

Technology: Dynamics 365

Event Date :

Duration : 00:00

Microsoft Dynamics 365 Customer Service addresses those barriers head-on by unifying the data and technology that power your organization.

Webinar : Elevate Retail Experiences with Dynamics 365 Commerce

Technology: Dynamics 365

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Duration : 00:00

In this webinar, learn how to create differentiated, insightful retail experiences for every customer with Dynamics 365 Commerce. Build brand loyalty through personalized customer engagement, increase revenue by improving employee productivity, optimize operations, and manage supply-chain efficiencies.

Webinar : Enable Always-On Service

Technology: Dynamics 365

Event Date :

Duration : 00:00

Enable Always-On Service to gain the skills needed to support any organization in real time using Dynamics 365 Customer Service and Dynamics 365 Field Service

Webinar : Enable Always-On Service

Technology: Dynamics 365

Event Date :

Duration : 00:00

Enable Always-On Service from Microsoft Learn to gain the skills needed to support any organization in real time using Dynamics 365 Customer Service

Webinar : Enable Seller Productivity by Integrating Office 365 with Dynamics 365 Sales Professional

Technology: Dynamics 365

Event Date :

Duration : 00:00

Explore the sales force automation capabilities of Dynamics 365 Sales Professional and learn how integrating Sales Professional with Office 365 streamlines sales workflows

Webinar : Evolve your Marketing Practices to Win and Retain More Customers

Technology: Dynamics 365

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Duration : 00:00

Join us to learn how to utilize digital tools and marketing strategies that uncover customer needs across the entire lifecycle and transform your business to meet ever-evolving customer demand.

Webinar : Evolving Business Model in a Post COVID era. Achieve more with the right tools

Technology: Dynamics 365

Event Date :

Duration : 00:00

Join this session to learn how you can deliver the right impact to your customers and enhance the overall experience. Get to know how you can connect sales, resource management, customer management, project management, and accounting teams within one application. Solve for the enhanced visibility, collaboration, and agility with Dynamics 365.

Podcast : Expert advice for navigating rapid changes in retail

Technology: Dynamics 365

Event Date : 12/01/2021

Duration : 38m:07s

With the explosive growth of e-commerce over the past year, retailers in all industries are getting a crash course in rapid adaptation. Hear how e-commerce trends and challenges have impacted retailers at every level, from product fulfillment to forecasting.

Document : Field Service Mobile App in a Day

Technology: Dynamics 365

Event Date :

Duration : 00:00

Download the training module, Field Service (Dynamics 365) mobile app in a day, to learn how to set up, use, and configure the Field Service (Dynamics 365) mobile app. This self-paced, on-demand training is a step-by-step guide through exercises based on business scenarios from real customers.

Webinar : Finance Powered by Dynamics 365

Technology: Dynamics 365

Event Date :

Duration : 00:00

To discover firsthand how Dynamics 365 Finance can support the key priorities and processes for finance professionals and functions across your organisation, join our local experts for this live and immersive session

Live Event : Finance Reimagined

Technology: Dynamics 365

Event Date : 21/05/2021

Duration : 00:00

Join us for Finance Reimagined, a digital event. Connect with senior finance leaders to discuss challenges, best practices, and lessons learned as we all continue to respond to, recover from, and reimagine the future beyond the current global health crisis. Hear from thought leaders on immediate actions they took to sustain core financial processes, how they're continuing to reduce costs and mitigate risk despite ongoing uncertainty and how they plan to leverage lessons learned to transform for the future.

Document : Five Ingredients to Ignite Always-On Service

Technology: Dynamics 365

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Duration : 00:00

In the current, rapidly changing business climate, maintaining the level of service customers expect can be challenging. Learn how to deliver exceptional service at all times by downloading this eBook which explores five key elements every organization can incorporate

Webinar : Fundamentals (CRM)

Technology: Dynamics 365

Event Date :

Duration : 00:00

Build the skills you need to create new opportunities and accelerate your understanding of Microsoft Cloud technologies at a free Microsoft Dynamics 365 Virtual Training Day from Microsoft Learn

Podcast : Hear expert insights on a viable path to transform finance

Technology: Dynamics 365

Event Date : 09/02/2021

Duration : 34m:34s

Listen to Finance Transformation That Lasts as Gemma Milne hosts a conversation with John Munnelly, the Global Microsoft Business Applications Lead responsible for cloud implementation services at KPMG Australia.

Podcast : Hear expert insights on bolstering finance teams with technology

Technology: Dynamics 365

Event Date : 16/02/2021

Duration : 25m:59s

Finance leaders have been up against significant challenges in the last year as they navigate a changing environment. Learn how thoughtful investments in technology can move your team and organization toward a more efficient finance strategy.

Podcast : Hear expert insights on forecasting demand

Technology: Dynamics 365

Event Date : 15/12/2020

Duration : 38m:11s

Listen to the episode Forecasting in Uncertain Times with Ariane Daguin, CEO of D’Artagnan, who returns to discuss what she’s learned since last June as she’s pivoted her business. When many of her B2B customers had to close temporarily in 2020, she added direct to consumer sales.

Podcast : Hear expert insights on responding to new cyber threats

Technology: Dynamics 365

Event Date : 27/01/2021

Duration : 34m:10s

Find out how to better protect your organization from the uptick in security risks that may go along with adopting new digital tools, processes, and connections—and respond quickly if a data breach does occur.

Podcast : Hear insights on planning operations based on customer journeys

Technology: Dynamics 365

Event Date : 09/03/2021

Duration : 32m:15s

Many companies are focusing more on the customer journey to shape and expand their business. Learn how to rethink your operating model to place the customer experience at its center.

Webinar : How to Get Started with Dynamics 365 for Marketing

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar to learn how to transform your business by using Dynamics 365 for Marketing. See how to turn prospects into business relationships, and how to find and nurture more sales-ready leads by using multichannel campaigns

Webinar : How to Get Started with Dynamics 365 for Marketing

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar to learn how to transform your business by using Dynamics 365 for Marketing. See how to turn prospects into business relationships, and how to find and nurture more sales-ready leads by using multichannel campaigns.

Webinar : How to Get Started with Dynamics 365 Marketing

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar to learn how to transform your business by using Dynamics 365 for Marketing. See how to turn prospects into business relationships

Webinar : Igniting SMB Growth with Exceptional Customer Experiences

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar featuring Kate Leggett, Vice President and Principal Analyst at Forrester Research, and Dina Apostolou, Director of Product Marketing at Microsoft. Learn about small and medium-sized business (SMB) strategies for delivering exceptional customer experiences that drive loyalty and revenue.

Webinar : Introduction to Microsoft Dynamics 365 Field Service

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar to learn more about Dynamics 365 for Field Service, key capabilities, challenges and opportunities, and how IoT transforms service operations with Field Service

Webinar : Introduction to Microsoft Dynamics 365 for Field Service

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar to learn more about Dynamics 365 for Field Service, key capabilities, challenges and opportunities, and how IoT transforms service operations with Field Service.

Webinar : Know Your Customer with Social and Web Insights

Technology: Dynamics 365

Event Date :

Duration : 00:00

If you’re running marketing and social media campaigns, or you‘re building products for your business, it’s important to know what your customers are saying, seeking, and feeling

Document : Learn how to gain a competitive advantage with unified commerce

Technology: Dynamics 365

Event Date :

Duration : 00:00

Understand the key components and competitive advantages of unified commerce in this playbook created specifically for companies that want to improve interactions and transactions with customers. Dive deeper into the value of providing seamless customer experiences, get an introduction to the capabilities of Microsoft Dynamics 365 Commerce, and learn how to use it to help your company.

Webinar : LinkedIn Sales Navigator with Dynamics 365 Sales

Technology: Dynamics 365

Event Date :

Duration : 00:00

This webinar will cover what's available through integration between Dynamics 365 Sales and LinkedIn Sales Navigator and exactly know the details on how everything works. Lets discuss on the configuration of integration, about data synchronization and write-back from Sales Navigator to Dynamics 365 and vice versa.

Webinar : Make Customer Interactions Count

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar, featuring guest speaker, Rusty Warner, Vice President, Principal Analyst from Forrester, to learn how leading organizations are leveraging a new breed of journey management tools to fuse data across channels, touchpoints, and systems to better understand and orchestrate customer experiences. You’ll also discover how digital leaders are working across lines of business to be data-driven at every customer touchpoint

Webinar : Manage Finance and Operations

Technology: Dynamics 365

Event Date :

Duration : 00:00

Manage Finance and Operations to learn how to optimise your financial operations. You’ll discover how to enhance your decision-making to help protect revenue, mitigate risks and reduce costs

Webinar : Meet today's challenges by bringing your customers and business together

Technology: Dynamics 365

Event Date :

Duration : 00:00

Dynamics 365 applications work seamlessly together for a comprehensive solution that runs your entire business—including sales, marketing, service, operations, and commerce. Register today to test drive Dynamics 365.

Live Event : Microsoft Business Applications Launch Event

Technology: Dynamics 365

Event Date : 05/04/2021

Duration : 1hr:30m

Be the first to get an in-depth look at the new applications, features, and capabilities across Dynamics 365 and Microsoft Power Platform at this free digital event.

Live Event : Microsoft Business Applications Summit

Technology: Dynamics 365

Event Date : 03/05/2021

Duration : 00:00

Microsoft Business Applications Summit provides an opportunity to bring together a community of Microsoft customers and partners in roles that include power users, business analysts, evangelists, implementers and technical architects. Discover new ways to transform data to improve decision making, streamline outcomes, and enable your organization with an efficient way forward. Discover new ways to transform data to improve decision making, streamline outcomes, and enable your organization with an efficient way forward.

Webinar : Microsoft Dynamics 365 and Microsoft Flow - Better Together by Jerry Weinstock

Technology: Dynamics 365

Event Date :

Duration : 00:00

A fast-paced presentation and live demo using Microsoft Flow to extend the functionality of Dynamics 365. There will be an overview of Flow, what it is, how it can fit into your technology mix, and how to get started. Jerry Weinstock (MVP) will demo several different applications to using Flow with Dynamics 365. This webinar is perfect for those people who want to know what Flow is about, how to get started or may have tried to make a Flow but couldn’t get it to work.

Live Event : Microsoft Dynamics 365 Business Central Launch Event

Technology: Dynamics 365

Event Date : 12/04/2021

Duration : 00:00

Join us for the Dynamics 365 Business Central Launch Event for latest innovations of Business Central via a new all access digital experience. Expect game-changing speakers, dynamic content, and opportunities to learn how to take Business Central to the next level.

Document : Microsoft Dynamics 365 Business Central Release Wave 1 2021

Technology: Dynamics 365

Event Date :

Duration : 00:00

Increase financial visibility Accelerate financial close, chart financial performance in real time, and improve forecast accuracy while maintaining compliance and security. Optimize your supply chain Maximize profitability with an end-to-end view across operations, purchasing, manufacturing, inventory, and warehouse management.

Live Event : Microsoft Dynamics 365 Virtual Training Day: Activate Digital Selling

Technology: Dynamics 365

Event Date : 12/04/2021

Duration : 00:00

Microsoft Dynamics 365 Virtual Training Day: Activate Digital Selling is designed to familiarise you with the marketing, sales and commerce products that work in unison to create a seamless digital buying experience.

Webinar : Microsoft Dynamics 365 Virtual Training Day: Fundamentals (CRM)

Technology: Dynamics 365

Event Date :

Duration : 00:00

Explore how Microsoft Dataverse stores and secures business data to help streamline business processes.

Live Event : Microsoft Ignite

Technology: Dynamics 365

Event Date : 01/03/2021

Duration : 00:00

Register for Microsoft Ignite and learn how to build business resilience using new apps and capabilities.

Webinar : Migration Minded with special guest Christopher Cognetta

Technology: Dynamics 365

Event Date :

Duration : 00:00

Chris Cognetta, the CTIO of congruentX, has helped over 250 Dynamics CRM customers migrate their on-premises solutions. Hear Chris' reasons for why companies should migrate, his top business considerations, and how advancements have improved the process for customers. Looking for answers to your migration questions? Join the Dynamics 365 Migration Community to connect with experts like Chris and leverage Microsoft resources that can help accelerate your cloud journey.

Webinar : Modernize Your Sales Productivity in Hours, Not Days

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar to learn how to increase seller productivity by streamlining workflows using Dynamics 365 for Sales.

Webinar : Organize Successful Modern Events with Ease

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar to learn how to improve the outcome of your events. Optimize resources by connecting tools, tactics, and metrics used for an in-person or digital event planning

Podcast : Overcome new B2B challenges and prepare for what’s next

Technology: Dynamics 365

Event Date : 02/03/2021

Duration : 33m:33s

In the episode Add to Cart—Modernizing B2B Customer Experience, explore what’s driving the growth of digital commerce in the B2B space—and what that means for your business—with IDC’s Research Manager, Jordan Jewell.

Webinar : Personalize B2B Experiences with Customer Insights

Technology: Dynamics 365

Event Date :

Duration : 00:00

The success of your B2B organization depends on your ability to build relationships. Watch this webinar to learn how to drive personalized customer experiences using Dynamics 365 Customer Insights, Microsoft’s customer data platform.

Webinar : Personalized Experiences with a 360-Degree View of Your Customers

Technology: Dynamics 365

Event Date :

Duration : 00:00

Unify your data across sources to get a single view of customers, optimize customer engagement, and discover insights that drive personalized experiences. Help your marketing, sales, and service professionals to tailor digital and one-to-one customer interactions at scale.

Podcast : Preparing For Your Supply Chain’s “Next Normal”

Technology: Dynamics 365

Event Date : 02/02/2021

Duration : 34m:33s

From technology investment to company culture, small and medium-sized businesses often need a different approach than their enterprise-sized counterparts. Laurie McCabe, co-founder and partner at SMB Group, joins host Gemma Milne to talk about the unique strengths and opportunities for SMBs, how growth can create its own unique set of challenges, and how SMBs can prepare for the future.

Live Event : Reimagine Project Management with Microsoft

Technology: Dynamics 365

Event Date :

Duration : 00:00

Register now to learn how Microsoft Project, Dynamics 365 Project Operations, and Microsoft Planner work individually and together to supercharge your productivity.

Webinar : Reinvent Productivity with Dynamics 365 and the Power Platform

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar to learn how Dynamics 365 Business Central and the Microsoft Power Platform can help you easily automate your ad-hoc or unique business processes to achieve new levels of productivity.

Podcast : Reshaping the office for a hybrid workforce

Technology: Dynamics 365

Event Date :

Duration : 00:00

In this episode of Connected & Ready, host Gemma Milne is joined by Dan Montroy and Steven Andersen, principals at Montroy Andersen DeMarco Group, Inc. (MADGI), an interior design firm focused on the design of complex spaces, to talk about how the shift to more remote work impacts the design of office environments, key technologies they think the best support modern office spaces, and how business leaders can think differently about their workspaces.

Webinar : Revolutionize the way sellers and marketers work with next-generation AI copilot

Technology: Dynamics 365

Event Date :

Duration : 00:00

The era of AI-guided productivity is here, and Microsoft is at the forefront of helping business users learn how they can leverage interactive, AI powered assistants to help users

Webinar : Supercharge Your Growing Business with an All-in-One Solution

Technology: Dynamics 365

Event Date :

Duration : 00:00

Learn how to meet changing customer demands and overcome information silos, disconnected systems, and manual processes while growing your business with Microsoft Dynamics 365 Business Central

Webinar : The Business Value of Modernizing ERP

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar to learn about the business value of modernizing your enterprise resource planning (ERP) system and the change management that drives that transformation. Uncover learnings from organizations that have undergone a digital transformation in finance and operations

Webinar : Top 3 Myths of the Buyer’s Journey

Technology: Dynamics 365

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Duration : 00:00

Watch this webinar to learn how to address the myths (and face the realities) of the buyer’s decision-making process. You’ll also learn how to build a buyer’s journey map and how to use insights to refine your campaign strategy.

Webinar : Transform Your Business with AI in Dynamics 365 Business Central

Technology: Dynamics 365

Event Date :

Duration : 00:00

AI doesn’t need to be mysterious, intimidating, or expensive. Watch this webinar to learn how Dynamics 365 Business Central with infused AI can help transform your business from day one.

Webinar : Transition to Proactive and Connected Field Service

Technology: Dynamics 365

Event Date :

Duration : 00:00

Take your service from reactive to proactive and even predictive to reduce costs and improve productivity

Webinar : Turn Attendees into Loyal Customers with Dynamics 365 Marketing and Teams

Technology: Dynamics 365

Event Date :

Duration : 00:00

A recurring characteristic of agile and resilient organizations is the ability to break down data, people, and work silos to enable seamless collaboration, teamwork, and innovation. This webinar series will spotlight how organizations can implement these characteristics and drive higher levels of employee engagement as well as enhance the customer experience by putting Dynamics 365 and Microsoft Teams into the hands of the entire workforce—from sales teams to field technicians.

Webinar : Turn Order Fulfillment to Your Advantage

Technology: Dynamics 365

Event Date :

Duration : 00:00

According to research, sixty-one percent of businesses expect more than half of their sales to come from digital commerce over the next two years. At the same time, more than 50 percent of businesses report that their supply chains are unprepared to accommodate growth in digital commerce. Learn about the benefits of having an intelligent order management solution with real-time visibility into fulfillment capabilities

Webinar : Using Dynamics 365 for Finance and Operations in ERP

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar, featuring guests from Forrester, to learn about the commissioned Forrester Consulting Total Economic Impact™ (TEI) study examining Microsoft Dynamics 365 for Finance and Operations. You’ll see how a modern enterprise resource planning (ERP) strategy can drive success.

Webinar : Using Dynamics 365 for Finance and Operations in ERPOperations in ERP

Technology: Dynamics 365

Event Date :

Duration : 00:00

Watch this webinar, featuring guests from Forrester, to learn about the commissioned Forrester Consulting Total Economic Impact™ (TEI) study examining Microsoft Dynamics 365 for Finance and Operations. You’ll see how a modern enterprise resource planning (ERP) strategy can drive success.

Webinar : Using Dynamics 365 in ERP

Technology: Dynamics 365

Event Date :

Duration : 00:00

Learn how seven organizations replaced their legacy, siloed ERP systems with a cloud deployment of Dynamics 365 for Finance and Operations

Webinar : Voice of the Customer vs. Microsoft Forms Pro

Technology: Dynamics 365

Event Date :

Duration : 00:00

If you’ve been using Microsoft Voice of the Customer to gather feedback as part of your Dynamics 365 customer engagement processes, it's time to look at Microsoft Forms Pro. In this webinar, we will look at the power provided in Microsoft's enterprise level survey tool and understand the benefits that you'll get from making the switch.