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In today’s digital-first world, personalization has become a business imperative. According to a study by McKinsey & Company, 71% of consumers expect companies to deliver personalized interactions, and 76% become frustrated when this doesn’t happen. Businesses that get personalization right, however, see revenue increases of 10% to 15%, with company-specific gains ranging from 5% to 25%—highlighting the clear link between personalization and business growth.1 From curated entertainment recommendations to seamless healthcare solutions, personalization drives loyalty, boosts revenue, and sets industry leaders apart...
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Generative AI has been on a phenomenal growth trajectory over the past few years. We’re seeing businesses across industries using AI to increase productivity, streamline processes, and accelerate innovation. As generative AI applications continue to become more powerful, the question isn’t whether organizations will take advantage of AI, but how they can use it most effectively. At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. In this age of generative AI, we’re committed to sharing what we’ve learned to help further this mission. The world has embraced generative AI with unprecedented speed. While it took seven years for the internet to reach 100 million users, ChatGPT reached those numbers in just two months...
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A successful AI transformation starts with a strong security foundation. With a rapid increase in AI development and adoption, organizations need visibility into their emerging AI apps and tools. Microsoft Security provides threat protection, posture management, data security, compliance, and governance to secure AI applications that you build and use. These capabilities can also be used to help enterprises secure and govern AI apps built with the DeepSeek R1 model and gain visibility and control over the use of the separate DeepSeek consumer app. With Azure AI Content Safety, built-in content filtering is available by default to help detect and block malicious, harmful, or ungrounded content, with opt-out options for flexibility. Additionally, the safety evaluation system allows customers to efficiently test their applications before deployment. These safeguards help Azure AI Foundry provide a secure, compliant, and responsible environment for enterprises to confidently build and deploy AI solutions.....
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Microsoft’s AI agents are at the forefront of a significant transformation in modern business operations. These intelligent agents automate routine tasks, helping employees by freeing up valuable time to be more efficient, productive, and empowered to drive business—and industries are discovering their value. Across sectors such as finance, healthcare, and manufacturing, AI agents handle tasks like data entry, customer service, and predictive maintenance. The upward trend in adoption is evident as nearly 70% of Fortune 500 companies already use Microsoft 365 Copilot to tackle plenty of repetitive and mundane tasks, such as sifting through email and taking notes during Teams meetings. In 2025, a new generation of AI-powered agents will do more—even handling certain tasks on your behalf. The opportunity presented here is massive. Agents are the new apps for an AI-powered world where personal agents, business-process agents, and cross-organizational agents work together to enhance productivity and collaboration. With their evolution, real innovation and results are coming to fruition, and businesses are seeing real benefits...
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Welcome to What’s new in Copilot Studio. This is your go-to series for all the exciting announcements and updates from Microsoft Copilot Studio. Since Copilot Studio is a software as a service (SaaS) product, we seek to deliver new features and capabilities every month, and this blog series will feature some of these capabilities. As a part of our continued mission to empower every person with a Copilot and transform their business with agents, we announced Microsoft 365 Copilot Chat, a free and secure AI chat experience powered by GPT-4. With Copilot Chat, your entire organization can start using Copilot and agents today. These agents are easy to create directly in Copilot, highly discoverable, and can be published to Copilot Chat. This enables org-wide agents to be used in a common UI for all employees, regardless of Microsoft 365 Copilot licensing, making agents more accessible for all...
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