For Microsoft Dynamics CRM
Timely Customer specific alerts are valuable.
Microsoft Dynamics CRM native functionality does not provide configurable business notifications or ad-hoc alerts. MTC Alerts add-on enables users to create and maintain alerts so end-users get notified immediately on opening the customer record.
- Alerts are configurable to work with all CRM record types including custom entities
- Users can create, maintain multiple alerts
- Alerts can be added in bulk to CRM records based on a criteria
- Alert types (informational, warning and critical) with colour coded images help to differentiate and determine the significance
- Optional alert expiration date, in-form notification and pop up features.
- Deactivated alerts can provide alert history and can be reactivated as needed acting like templates.
- Add-on is optimised to give better performance
- MTC Product licensing cost includes one year maintenance and usage of the add-on at no extra charge for maximum 2 non-production instances of CRM for the purposes of Development, Staging or Testing. Provide these additional CRM Organization names by email to SalesTeam@mtccrm.com
- First one year maintenance support includes live web based one hour of Installation. Technical support (Monday to Friday, 24/5) via e-mail and the web.
- Annual maintenance renewal cost will be 25% of the product cost for future editions, upgrades, and technical support.
- Partner NFR program, OEM, and custom development available from MTC to support unique needs