MTCCRM_ProductDetails

Overview

Timely Customer specific alerts are valuable.

Microsoft Dynamics CRM native functionality does not provide configurable business notifications or ad-hoc alerts. MTC Alerts add-on enables users to create and maintain alerts so end-users get notified immediately on opening the customer record.

Key Features

Alerts are configurable to work with all CRM record types including custom entities
Users can create, maintain multiple alerts
Alerts can be added in bulk to CRM records based on a criteria
Alert types (informational, warning and critical) with colour coded images help to differentiate and determine the significance
Optional alert expiration date, in-form notification and pop up features.
Deactivated alerts can provide alert history and can be reactivated as needed acting like templates.
Add-on is optimised to give better performance

Supported version

Microsoft Dynamics CRM Version 2011 and later

Entities

Configurable, Supports all entities

Modules

Sales, Service and Marketing

Screenshots

Click here to View - MTC CRM Managed Solution End User License Agreement (EULA)

Other information

MTC Product licensing cost includes one year maintenance and usage of the add-on at no extra charge for maximum 2 non-production instances of CRM for the purposes of Development, Staging or Testing. Provide these additional CRM Organization names by email to SalesTeam@mtccrm.com
First one year maintenance support includes live web based one hour of Installation. Technical support (Monday to Friday, 24/5) via e-mail and the web.
Annual maintenance renewal cost will be 25% of the product cost for future editions, upgrades, and technical support.
Partner NFR program, OEM, and custom development available from MTC to support unique needs