Now control customer information, order management, and detailed project and support interaction live-status...
Now control customer information, order management, and detailed project and support interaction live-status bi-directionally out to the customer 24/7 online . . . while completely enveloped by your articulated marketing message with product and service e-commerce offerings on your website.
CRM Website Portal is Microsofts Accelerator "Customer Care Web Portal".
Available are, an ever growing list of easy-to-add CRM and Website components, as well as the world-renowned MTC on-demand custom development services for combined CRM and website customization to assure your CRM Web Portal development is built to your exact business process and website image. This is the Starter System, as it is the Platform SDK, Solution Development Kit - The Guide ...
Your CRM Functionality Is Now Self-Service Online ...
CRM Website Portal as a system extends Web, CRM, SQL database and all the processes and records from the CRM web/Outlook client internal use, to a custom End-User perspective in the look and feel of your website.
Real-time status on the incident "Case" information and provide updates
Gain more business and higher customer satisfaction rates by allowing your customers to "Login" and access control over their interaction with business or organization. Today "Online" 24/7 access is the business norm. Just offering anytime online access to your business raises your profile!
1st year maintenance included
with email-based or Live Web Installation and Use support. Annual 25% maintenance for future feature editions, upgrades, and support.
Partner NFR program, OEM, and custom development available to support unique needs
MTC's CRM product licensing includes at no-charge a maximum of 2 non-production instance of CRM for the purposes of Development and Staging/Test. Provide these additional CRM Organization names by email to SalesTeam@mtccrm.com