Customers with at least 10 full users of Dynamics 365 Customer Engagement Plan, Dynamics 365 Plan, or a combination of the two plans receive one Dynamics 365 for Marketing Application with an entitlement of 2K contacts at no charge. Customers have the right to this Marketing Application provided they maintain their license of at least 10 full users of Dynamics 365 Customer Engagement and/or Dynamics 365 Plan.
Dynamics 365 for Marketing is a marketing-automation application that helps turn prospects into business relationships. The app is easy to use, works seamlessly with Dynamics 365 for Sales, and has built-in business intelligence.
Create graphical email messages and online content to support marketing initiatives
Customizable templates for emails and landing pages help amplify your digital voice. Intuitive drag-and-drop design tools simplify content creation from personalizing the message to setting up lead scoring.
Design interactive customer journeys to nurture leads with personalized experiences
Use the drag-and-drop journey designer to create an automated, multichannel campaign that sends personalized email messages, generates follow-up activities, launches workflows, and more. Each contact in the target group travels down a customized path that reacts to their interactions and identifies your best prospects. Easily track campaigns and analyze results to build profitable long-term relationships.
Tap into LinkedIn's business prospects
Quickly target and connect with the right LinkedIn audiences by importing leads generated with LinkedIn's lead tools directly into Dynamics 365.
Share information across teams
Securely share information about leads and contacts across your business and understand how every interaction affects your results. Connect sales and marketing processes to automate follow-ups and track the progress of every lead.
Know your leads better
Develop a deeper understanding of your market with a 360-degree view of every lead and customer. Connected processes and a single source of information ensure that both sales and marketing have the latest data, including key contacts, recent activities, past purchases, and open opportunities.
Organize and publicize events
Keep all the information about your event venues, logistics, ticketing, sessions, speakers, sponsors, and more in one place so your whole team can coordinate while working on them. Then generate an online event website where attendees can review event information and register online. Integrate your events into your marketing email messages and customer journeys to help get the word out.
Analyze and document your marketing return on investment (MROI)
Use dashboards and reports to track the performance of your marketing initiatives, and to identify your best lead sources and marketing activities. Bring together sales and marketing results to track and increase their impact on your business.
Prioritize leads for more wins
Set up automated lead-scoring rules that automatically identify your hottest leads based on how they interact with your events and customer journeys. As soon as a lead meets an agreed-on sales-ready score, the system automatically routes it to a salesperson to follow up while the lead's still hot. Route the most promising leads to sales when they reach an agreed-on sales-ready grade.
Make survey results more actionable
Easy-to-create surveys make it simple to gather actionable feedback from customers. Understand individual customer needs and expectations so you can grow relationships and revenue.
Configure and expand the application
Customize the application to fit your specific business needs. Make basic customizations by using tools built right into the app. Expand its capabilities and add new features by installing third-party packages from our thriving marketplace - Microsoft AppSource. And it's easy to connect with Dynamics 365 partners to get expert help. The Marketing app is built on the same platform and database as the sales app, so both teams share the same records, and customizers can leverage their existing knowledge when adding custom features.
|Trial||30 Days Free|
|All trials are all modules, multiple users.|
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|Team User||Quantity||Per User/Mo.|
|Accounting||User Upgrade *||$|
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|Time & Material Billing||User Upgrade *||$|
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|Total end-to-end services are available at a cart hourly, weekly, or assured fixed package.|
|All Implementation Services|
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