Quality Assurance Software engineering service for the development of custom CRM
Software Quality Assurance (SQA) is the systematic approach towards meeting the predefined and standard quality specifications on the client requirements using relevant testing methodologies. The objective of software quality assurance is to deliver a high-quality software.
MTC’s Guaranteed Software Quality Assurance Model (GSQAM) is step beyond SQA in which it leverages its homegrown enterprise grade software product “TotalServ Pro” to build automated testing pieces in a phased manner that gets triggered based on the predefined conditions set by the users. As a result, every piece of software developed is being tested thoroughly using modern testing methodologies in the least time possible with limited human intervention.
MTC’s GSQAM comprises of 4 powerful components as listed below:
1) Good Requirements Management
All client requirements are analyzed and templated with actual forecast information. A 100% client requirements is mapped in TotalServ Pro (TSP) with clear depiction of forecast information using Project Gantt. Single click proposals are embedded and sent in personalized email templates which are viewable at customer’s end with TSP Online Customer Portal.
2) Good QA Process From The Beginning
TSP Gantt Templates trigger automatic quality testing workflows for any given job/job task(s) ensuring Quality Assurance right from the beginning.
3) Elaborate Testing Types for Best Quality Assurance
All testing types including unit test, integration test, performance test and regression test are conducted at regular intervals for best quality assurance.
4) Continuous Feedback Loop Built-in
MTC’s Trilogy of Feed Back Quality Assurance include:
a. System Anomaly Reporting
b. Resource in-process Feed Back
c. Customer Real-time In-process at Milestone Survey Feedback
MTC’s wide experience in quality assurance projects has worked to its advantage in publishing the most of Dynamics 365/CRM add-ons in Microsoft AppSource where each of its product code is tested and certified by Microsoft before clearing for publishing on Microsoft AppSource.
MTC’s strength in software quality assurance extends beyond product development into client services where using TotalServ Pro (TSP) each requirement – small or big is divided into job tasks and an automated testing workflow is triggered based on set quality criteria. The overall impact of its GSQAM is far-reaching with improved ROI.
MTC’s engagement policies, business philosophy, and operation control systems all revolve around a model oy transparency internally and externally.
Several internal systems and a unique MTC culture maintain a continuous process improvement methodology and staff development program. Real-time end-to-end operational data sharing between MTC and clients, through MTC’s online portal access, assures compliance with the highest client-specific requirements while exceeding industry standard quality levels consistently.
MTC is committed to deliver utmost quality in its deliverables by leveraging unique, state-of-the-art software testing methodologies.The complete testing methodology has been defined taking into several factors that are discussed in detail below.