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Microsoft Dynamics CRM

Group Knowledgebase Articles

Selected from Blogs, tech articles, & news groups, on the WWW

 

This is the place for Microsoft Dynamics CRM knowledgebase articles by users, experts, and specialists of Microsoft Dynamics CRM around the globe that publish their knowledge to the World Wide Web. Bookmark this DynamicsCenter page now as the place to find all the Microsoft Dynamics CRM Knowledgebase articles!

 

DynamicsSearch is the exclusive in-house Google search server of MTC's DynamicsCenter to index everything meaningful that is written about Microsoft Dynamics CRM. Browse below or start a specific search at the button top right of every page.

See also:

Microsoft Dynamics CRM Group Knowledgebase Articles - Archives :

 

Accessing Microsoft.CRM assembly on development machine
I noticed in the sdk samples that a reference to Microsoft.CRM.Callout is used, and as I'm using a development machine separate from our CRM server, I can't just reference this assembly. Do i have to copy these dlls locally to be able to reference them, or is there any other way?

can't close (complete) tasks
... I am getting the following error when trying to close (as completed) tasks: Server was unable to process request. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.  ...

invoicing contract - Microsoft CRM Unhandled Error
... We are getting the following error when invoicing contracts in CRM 3.0. Can anyone help point us in the right direction? ...the error below occurs after the contract has been created (draft status) and we then then use the "invoice" action.... Microsoft CRM Unhandled Error Details: Server Error in '/' Application. ...

Microsoft CRM integration with EPM
I am trying to figure out if it would be of greater benefit to replace the SFA tool with CRM. ... If general customer data can be entered only once into the CRM and then be retrieved when creating the projectplan that would improve productivity. ...

invoicing contract - Microsoft CRM Unhandled Error
... Microsoft CRM Unhandled Error Details: Server Error in '/' Application. ----Unhandled Execution Error Description: An unhandled exception occurred during the execution of the current web request. ...

Error creating dynamic entity
From the SDK: Licenses A license is required when installing Microsoft CRM. It specifies how many users can be enabled. ... In the Web application it is called Restricted Access Mode. The Microsoft CRM Server Setup program assigns this type of license to the installation user account. ...

SBS2003 Premium and Std in 2 separate servers
... We currently have a SBS2003 std server with 20 CALS. We are planning to purchase a new server with SBS2003 PREMIUM edition so as to setup Microsoft CRM 3.0. Would it affect performances, create issues if we have 2 servers LINKED up which one is premium, the other is standard version. Would the Standard version be able to enjoy the security application of the ISA and Microsoft SQL as well?  ...

Price list
... Does anyone know how to default a quote to a particular price list, or can I remove this mandatory field? ...

Outlook Client CRM 3.0 Woes
... we we keep getting the folowing error. We did an administrative install on our file server and then ran the install as a user with admin rights on the terminal server. The client install ran without issue. When we start Outlook (2003 SP2) we get the following error in a popup dialog. An error occurred loading Microsoft CRM  functionality. Try restarting Microsoft Outlook or contact your system admin if errors persist ...
Problems creating products
... I have created several roles and user with standard roles. But all Users canīt create a product. Neither within a Quote (exisiting or write-in) nor in the main menu. Hope someone could give me a hint, how I could solve this Problem. I forgot: In the Main Menu there is no button "New" under the product site and if I click on "New" in a quote I site-error appears. I tried it throw the webservice (asp-site). This site stopes with error401 (Unauthorized).  ...

CRM 3.0 Outlook Sync issue
.
.. I'm getting error messages when users try and bring their data offline in CRM and I was hoping some one could help.  ...

OUTLOOK CLOSES PERIODICALLY AFTER INSTALLING CRM 3.0 CLIENT
We have noticed that on several XP clients, after installing the 3.0 outlook client, when closing message or search windows in Outlook, the entire Outlook application ...
Date: 3/1/2006 Time: 11:34:43 AM User: N/A Computer: <computername> Description: An error occurred retrieving data from the Microsoft CRM server for ...

Setup cannot connect to the Microsoft CRM server
... During the setup, I get the following error: "Setup cannot connect to the Microsoft CRM server. This might indicate that the server is down." I've tried modifying the default_client_config.xml file with the server ip address, the netbios name and eventually the FQDN. All failed. ...

Loading problem on a web site in .NET 2 using CRM3 web ...
... WT and Michael, The issue is caused because when you place your under application under the Microsoft CRM 3.0 web site, your application inherits the settings from
the parent web site. Since the Microsoft CRM application has the two assemblies located in its own \bin folder, Microsoft CRM functions correctly. ...

CRM 3.0 and SQL Server 2000 Developer Edition
... is not supported and you can't install SRS using such a database server...if I install SRS Developer Edition, will CRM 3.0 work with it ... 

3.0 Laptop Client Install Failing
 I get the following error when installing from SBS or directly from the CD. An incompatible version of the Microsoft CRM desktop client for Outlook or the Microsoft CRM laptop client for Outlook is already installed on this computer: Product: Microsoft CRM laptop client for Microsoft Office Outlook, Version: 3.0.5300.0, User: . Before continuing the current installation, remove the incompatible version ...

CRM-Clients for Outlook
Hi PIT, Yes, I have heard of the Microsoft CRM client for Microsoft Office Outlook and I have read the Implementation Guide. However ... Is there an sample how is this Format?" Outlook and the Microsoft CRM client for Microsoft Office Outlook are not the same. Please ...

Quick Campaign error
... When creating a quick campaign, the last step is to distribute the campaign activities to the different contacts, i get the following error. "you do not have enough priviliges to access the Microsoft CRM object or perform the requested operation. Contact your system admin."  ...
Direct Email in CRM 3.0
Hi all, we've just upgraded MS CRM3.0 from 1.2. I can't find how to send Direct email to list of contacts. ...

CRM 3.0 IE Password Prompt
Upgraded to 3.0 and all 2K machines can access CRM 3.0 fine; all XP machines except for 2 cannot. testing different logins showed it is not a login issue. CRM is a trusted site, there are no pop-up blockers, their group policy opens all ports on authenticated machines, I've reinstalled MSXML 4.0 SP2...any ideas? ...

MSCRM 3.0 Outlook Client = Outlook eating all CPU Power
... I can then switch to Offline mode and the problem goes away. The problem is then changing, because now it isn't possible to switch back to Online mode, it gives me this error "Microsoft CRM cannot go online. The Microsoft CRM server was not found." I can then ...

Authentication Error after installing VS.NET 2003
... Make sure your user record is eanbled and that you have been assigned at least one security role" (I am no longer attempting to run CRM from within Visual Studio 2003.) I run the "Microsoft CRM Environment Diagnostics Wizard" and receive Success:110 Warnings:1 Errors:0 The details of the error are under the heading ...

Assigning outlook client through GPO to users or computers.
... I'm trying to create a package which installs silently on computers before logon or when users click an advertised shortcut in the start menu...

Auth error,could not log on to CRM.Help!!!
... What am I doing wrong? Hi,i've upgraded my CRM 1.2 and everything went ok.When i tried to log on to the CRM 3.0 i recieved the following error:Authentication Error Microsoft CRM could not log you on to the system. Make sure your user record is enabled and that you have been assigned at least one security role. ...

Cannot Send Email in Microsoft CRM
Hi, I have been having problems with sending email in Microsoft CRM. This is the case with the Web client and the Outlook Client. We receive the following error message. "Insufficient Permissions The logged-on user does not have the appropriate security permissions to view these records or perform the specific action. ...

Error while installing CRM 3.0
... I have an SBS 2003 environment with one member server. On member server  there is already Sharepoint Portal 2003 and SQL 2005. All functions fine. Now I want to install on this member server the CRM 3.0 prof. While installing the Setup checks for requirements and show me the following Errors and warning ...

Error : An error occurred loading Microsoft CRM functionality
... Thanks! Hi, I installed CRM Laptop offline client successfully, then when I start Outlook the following error occurs : When I start Outlook : An error occurred loading
Microsoft CRM functionality. Try restarting Outlook. ... When I select "Microsoft CRM" Folder : An error occurred loading Microsoft CRM functionality. ...

CRM License Issues
... have CRM 3.0 SBE installed, 10 license show under the License Manager. I have 10 users created. The only user that can log in is the Administrator, I believe it to be a license issue... Where exactly does one go to assign a license to a user? ...

CRM 3.0 setup problem
... I have tried to install CRM 3.0 Russian language on my Win2003 server and the installation failed on "ProvisionBusiness" step. Installation of the CRM3.0 English on the same computer works well. Does anyone have the same problem with russian or other languages versions of the CRM 3.0 except english? ...

CRM 3.0 - Quote & Invoice customisation
... How do I change the design / layout of the quotes & invoices in CRM 3.0 so I can add logo's etc and set them out more like our existing setup? ...

CRM 3.0 router does not route mail to CRM
... Mail is going out of CRM to an external contact. Upon email reply from the contact the email is placed in the users mailbox but not in the CRM contact history?  ...

CrmTrace
Hi Alex, How can I make Tracing Enabled:True and where can I see trace log? Enable tracing in Microsoft Dynamics CRM 3.0 http://geekswithblogs.
net/insidemscrm/archive/2005/11/16/60313.aspx...

System Setting Cannot be saved
... In the window add NT Authority\Network Service and select Publisher for Microsoft CRM. You may also want to add the computer account as domain\computername$ and give that the publisher for Microsoft CRM Role as well. Cozy Let me guess, your reports don't work either? ...

How to change CRM 3.0 License Key?
To update the 90 day Trial License to a Production license you will want to go to Deployment Manager (typically under Start - Programs - Microsoft CRM - Deployment Manager). Once in Deployment Manager expand License Manager from the left hand navigation pane ...

Systems Settings not accessible
When I added that address to the allowed IP for the ReportServer website, I could browse to \\localhost\reports, I could see the system settings page in CRM and I could click on the Reports icon in the CRM workplace and all of these worked. ...

Sending a Quote via email
... From Outlook Client, * Open the quote * File-->Format for Customer * Walk through the mail merge steps using "quote.dot" templateThis template could potentially be modified for more/less data. ..."AS IS" with no warranties, and confers no rights. ...

Fixing Longitude and Latitude Attributes
... The default attributes for the Address Longitude and Latitude fields are bad.  While the TYPE is float, the precision is only 2 decimals and the min and max values make no sense.  (0.00 - 1,000,000,000.00) ...

Newbie Q re Offline Client custom code
... My boss is looking at Dynamics CRM V3 and his only issue is that we would need quite a bit of customization around the Sales Order entity (calculations for shipping charges per product, entering an order header surcharge and rolling it down over the product lines etc).  ...

email delivery not working
... I have CRM 3.0 on an SBS2003 box. 2. I have an account support with an email address of "supp...@mydomain.com" 3. I have created a CRM support account with the name "techsupport" and email of "techsupp...@mydomain.com" I have applied the custom attribute CrmMailEnabled to the Exhange advanced settings, and disabled the user in AD...

CRM 3.0 and SharePoint on the same server ?
In the Microsoft CRM 3.0 Implementation Guide, on page 15-2, we can read that "The default Web site must be accessible through http://<servername>. Host headers
cannot be used and the Web site must be on port 80." So it's a bug in the documentation ? Thanks. Guillaume Tamisier Yes, it can be done. ...

Failed to Initialize Token
-- When trying to send emails to external email addresses we are getting a failed to initialize token error, any ideas would be helpful. I am using CRM 3.0  ...

CRM Exception
I've installed (and reinstalled) the client and keep getting the "An error occurred loading Microsoft CRM functionality. Try restarting Outlook. ... Error Number: 0x80044202 Error Message: Exception of type Microsoft.Crm.CrmException was thrown. Error Details: Exception of type Microsoft.Crm.CrmException was thrown. ...

deleting users from database - crm 3.0
... We have some users who are disabled and I would like to completely remove them from the CRM database. ...

CRM 3.0 and SharePoint on the same server ?
... In the Microsoft CRM 3.0 Implementation Guide, on page 15-2, we can read that "The default Web site must be accessible through http://<servername>. Host headers
cannot be used and the Web site must be on port 80." So it's a bug in the documentation ? Thanks. Guillaume Tamisier Yes, it can be done. ...

CRM for GP or SBF
... SBF has the same structure and code as GP - library dynamics.dic include all functionality of GP, SBF has the same DB but only it is restricted in module dynamics.dic If you know what are you doing you can add some functionality in SBF very easy ... Microsoft CRM 3.0 integrates with GP 9.0 through the XML processing engine ...

Authentication Error after installing
... Thanks a lot for the post. I have a few questions to get started trouble shooting: Are you logging on to the CRM server with the CRM admin user (installing user)? Please, what is your set up like? Is this small business server, windows servers etc?  ...

Security Roles after the v3.0 upgrade
... Is anyone else experiencing problems after the v3.0 upgrade with users not being able to close Opportunities or Activities?  In order to fix this I have to assign them a different role.  If I try to create a new role that mimics the role that doesn't work, it still doesn't work....
MSCRM 3.0 (How does the user access Microsoft CRM from server)
...  have installed Microsoft CRM 3.0 on Windows Small Biz Server. I am able see Sales, Marketing, Services running on the server. I want to let the respective user to see the UI, how do let them access from their computer. ...

Microsoft CRM web service create record "Object reference not
... Lookup lookup = new Lookup(); lookup.Value = user.UserId; lookup.type = EntityName.systemuser.ToString();So in your case you should do something like: product.defaultuomid = new Lookup(); product.defaultuomid.Value = yourGuid; product.defaultuomid.type = entityname that the lookup references, EntityName.uom.ToString() ...

Microsoft CRM 3.0 Outlook Client Error - Cookie (Online)
... Using Windows XP SP2, Outlook 2003 SP1 and the CRM 3.0 Client, I get the message about Cookies every time I open Outlook no matter what settings I have configured in IE. I have deleted the local user accounts on the PC(s) of the affected users and this has no effect. ...

Modifying Default View
... The views are stored in the SavedQuery table.  There is a field there that indicates which is the default view.  not sure what you mean when you say you want to change it based on the situation.  There aren't any code hooks  available to let you intercept the call to this table and it is a system level setting, not user specific
...

Microsoft CRM in a mixed domain - Win XP and Win NT
...
Correct me if i wrong but i remember CRM 3.0 Supports Both Native and Mixed mode on domains in Win 2000 or 2003 Domains I'ma dev and not an infrastructure-expert and I might be wrong as well, but for the Implementation Guide is clear: For Microsoft CRM, you need only one domain in native mode. ...

Error while installing CRM 3.0
... The following instructions describe how to configure IIS to use Kerberos authentication for the Microsoft Dynamics CRM v3.0 Web site. 1. You will first have to determine the Identifier that the Microsoft Dynamics CRM v3.0 Web site uses. a. On the Microsoft ...

Filtering a lookup field
... Essentially want i want to do is filter the primary contact on the business form [crm 3.0] so that it only shows the clients of that business, rather than everyone. Is that possible?  ...

Installing CRM 3.0 and SQL 2005 on dif. server in SBS 2003 domain
... at Microsoft.Crm.Setup.Server.RSPublishAction.Do(IDictionary parameters) If i clickon this dialog to ignore it the setup finished its job and it seems all thing are
already well installed, but if i access crm-site (http://crm:5555) it shows me an authentication error. Any idea how can i install crm 3.0 without this ...

Sync CRM 3.0 Outlook Offline Client Via SSL
... VPN is the only way I know of :( Sad when you think how nice RPC over HTTPS is... We waited years for a good Outlook sync, now we lose it because of CRM. Can anyone tell me if you can sync CRM Outlook Offline Client via the internet (SSL link) or do you have to use a VPN client to sync?...

Problem with CRM Exchange E-MailRouter
... i've a problem with CRM 3.0 and the Exchange-Router. I got the following entry in the event log:

 Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceException: ...

CRM 3.0 Outlook Client and Connecting to EXSRV message
... On the initial launch, the CRM for Outlook will sync contacts and appointments - the first hit can be painful depending on the number of objects the users own. ...
Dave CRM installation is working great. ... Could something to do with the CRM sync process have something to do with this? ...

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