Microsoft CRM Implementation and Support Services

Microsoft Dynamics CRM

Support and Implementation Services

Low-Cost & Fixed-Rate Professional Implementation and Training.

DynamicsCenter provides a unique and efficient implementation process along with aggressive low that represents the best Microsoft CRM implementation value today. A full spectrum of CRM related technical, process, and staff enrichment consulting services with unparalleled on-demand availability and 5-minute increment billing! DynamicsCenter also offers Microsoft direct technical service and support offerings.

Low-Cost Implementation Services
Fixed-Rate Implementation Services
Microsoft Software Assurance Renewals
Microsoft CRM Training & Implementation Materials
Microsoft CRM Pay-As-You-Go Incident Support

Professional Implementation Consulting

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Low-Cost Implementation Services . . .

MTC utilizes global economies-of-scale to provide high-quality certified professional implementation services at very aggressively low rates on a 24hr by 5 day a week schedule.

Microsoft Flex Per-Incident Support
Microsoft direct single-incident call-in/remote access support for Microsoft CRM. For customers enrolled in Software Assurance the price is discounted - see below. Available in: English
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Fixed-Rate Implementation Services . . .

MTC utilizes global economies-of-scale and long-term broad CRM implementation experience to provide high-quality certified professional implementation services at aggressive fixed-rate projects costs on a 24hr by 5 day a week schedule.

MTC has not yet added the products in this section

Software Assurance Agreements. . .

MTC makes it fast, painless and inexpensive to renew the Microsoft Software Assurance program you need to get free upgrades and on-going free support, training, and services from Microsoft.

Software Assurance - Dynamics CRM Small Business Edition User Renewal - Open
Microsoft Open License Program Software Assurance for Dynamics CRM Small Business Edition User 2 Year Renewal. A Microsoft direct support and upgrade program. Microsoft CRM customers who purchased through Microsoft Volume Licensing, are automatically enrolled in a service plan called Software Assurance. Your service plan benefits scale according to your product purchase. Software Assurance is available at 25% o Available in: English
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Software Assurance - Dynamics CRM Small Business Edition Server Renewal - Open
Microsoft Open License Program Software Assurance for Dynamics CRM Small Business Edition Server 2 Year Renewal - Microsoft direct support and upgrade program Microsoft CRM customers who purchased through Microsoft Volume Licensing, are automatically enrolled in a service plan called Software Assurance. Your service plan benefits scale according to your product purchase. Software Assurance is available at 25% o Available in: English
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Software Assurance - Dynamics CRM Professional Edition User Renewal - Open
Microsoft Open License Program Software Assurance for Dynamics CRM Professional Edition User 2 Year Renewal. A Microsoft direct support and upgrade program. Microsoft CRM customers who purchased through Microsoft Volume Licensing, are automatically enrolled in a service plan called Software Assurance. Your service plan benefits scale according to your product purchase. Software Assurance is available at 25% o Available in: English
Back to top *Home Page*	*$352.00* *Newsletter* *Solution Calculator*
Software Assurance - Dynamics CRM Professional Edition Server Renewal - Open
Microsoft Open License Program Software Assurance for Dynamics CRM Professional Edition Server 2 Year Renewal. A Microsoft direct support and upgrade program. Microsoft CRM customers who purchased through Microsoft Volume Licensing, are automatically enrolled in a service plan called Software Assurance. Your service plan benefits scale according to your product purchase. Software Assurance is available at 25% o Available in: English
Back to top *Home Page*	*$705.00* *Newsletter* *Solution Calculator*

CRM Implementation Materials . . .

These Microsoft created materials are invaluable to assist your Microsoft Dynamics CRM implementation, perform professional in-house team training, new staff training, and maintain a reference library.

Microsoft® CRM 3.0 Customization - Class Pack
CLASS PACK - This three-day instructor-led course provides students with the knowledge and skills to plan, develop, and apply Microsoft CRM 3.0 Customizations. The course focuses on using Microsoft CRM 3.0 Customization tools and the Microsoft CRM 3.0 Client Programming Guide. Available in: U.S. English
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Microsoft® CRM 3.0 Customization - Trainer Pack
TRAINER PACK - This course teaches the processes and functionality used by sales managers and sales representatives. The course begins with an introduction to the core concepts of Microsoft CRM then an overview of the sales processes. Subesquent lessons explore the sales concepts in greater detail. A thorough understanding of the sales processes in Microsoft CRM helps you to get the most out of your system.Navigation, User Interface, Outlook Client, and the Sales Management module. Available in: U.S. English
Back to top *Home Page*	*$100.00* *Newsletter* *Solution Calculator*
Microsoft® CRM 3.0 Installation and Configuration - Class Pack
CLASS PACK - This three-day instructor-led course provides students with the knowledge and skills to install and configure Microsoft CRM 3.0. The course explores the components used within a Microsoft CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft CRM, and the installation instructions for the three primary Microsoft CRM components: the Microsoft CRM Server, the Exchange E-Mail Router, and the Microsoft Office for Outlook Client. Available in: U.S. English
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Microsoft® CRM 3.0 Installation and Configuration - Trainer Pack
TRAINER PACK - This course teaches the processes and functionality used by sales managers and sales representatives. The course begins with an introduction to the core concepts of Microsoft CRM then an overview of the sales processes. Subesquent lessons explore the sales concepts in greater detail. A thorough understanding of the sales processes in Microsoft CRM helps you to get the most out of your system.Navigation, User Interface, Outlook Client, and the Sales Management module. Available in: U.S. English
Back to top *Home Page*	*$100.00* *Newsletter* *Solution Calculator*
Microsoft® CRM 3.0 Marketing Automation - Class Pack
CLASS PACK - This course teaches the processes and functionality used by marketing managers and marketing representatives. It begins with an introduction to the core concepts of Microsoft CRM and then an overview of the marketing automation processes. Subsequent lessons explore the marketing concepts in greater detail. A thorough understanding of the marketing processes in Microsoft CRM helps you to get the most out of your system. Available in: U.S. English
Back to top *Home Page*	*$45.00* *Newsletter* *Solution Calculator*
Microsoft® CRM 3.0 Marketing Automation - Trainer Pack
TRAINER PACK - This course teaches the processes and functionality used by sales managers and sales representatives. The course begins with an introduction to the core concepts of Microsoft CRM then an overview of the sales processes. Subesquent lessons explore the sales concepts in greater detail. A thorough understanding of the sales processes in Microsoft CRM helps you to get the most out of your system.Navigation, User Interface, Outlook Client, and the Sales Management module. Available in: U.S. English
Back to top *Home Page*	*$100.00* *Newsletter* *Solution Calculator*
Microsoft® CRM 3.0 Sales Management - Class Pack
CLASS PACK - This course teaches the processes and functionality used by sales managers and sales representatives. The course begins with an introduction to the core concepts of Microsoft CRM then an overview of the sales processes. Subesquent lessons explore the sales concepts in greater detail. A thorough understanding of the sales processes in Microsoft CRM helps you to get the most out of your system.Navigation, User Interface, Outlook Client, and the Sales Management module. Available in: U.S. English
Back to top *Home Page*	*$45.00* *Newsletter* *Solution Calculator*
Microsoft® CRM 3.0 Sales Management - Trainer Pack
TRAINER PACK - This course teaches the processes and functionality used by sales managers and sales representatives. The course begins with an introduction to the core concepts of Microsoft CRM then an overview of the sales processes. Subesquent lessons explore the sales concepts in greater detail. A thorough understanding of the sales processes in Microsoft CRM helps you to get the most out of your system.Navigation, User Interface, Outlook Client, and the Sales Management module. Available in: U.S. English
Back to top *Home Page*	*$100.00* *Newsletter* *Solution Calculator*
Microsoft® CRM 3.0 Service Management - Class Pack
CLASS PACK - This course teaches the processes and functionality used by Service managers and Service representatives. The course starts with an introduction to the core concepts of Microsoft CRM and then an overview of the Service processes. Subsequent chapters explore the Service concepts in more detail. A complete understanding of the service processes in Microsoft CRM helps you receive the most out of the system. Available in: U.S. English
Back to top *Home Page*	*$45.00* *Newsletter* *Solution Calculator*
Microsoft® CRM 3.0 Service Management - Trainer Pack
TRAINER PACK - This course teaches the processes and functionality used by sales managers and sales representatives. The course begins with an introduction to the core concepts of Microsoft CRM then an overview of the sales processes. Subesquent lessons explore the sales concepts in greater detail. A thorough understanding of the sales processes in Microsoft CRM helps you to get the most out of your system.Navigation, User Interface, Outlook Client, and the Sales Management module. Available in: U.S. English
Back to top *Home Page*	*$100.00* *Newsletter* *Solution Calculator*
Microsoft® CRM 3.0 Service Scheduling - Class Pack
CLASS PACK - This course teaches the processes and functionality used by service scheduling managers and service schedulers. The course starts with an introduction to the core concepts of Microsoft CRM then an overview of the service scheduling processes. Subsequent lessons explore the service scheduling concepts in more detail. A complete understanding of the scheduling processes in Microsoft CRM helps you receive the most out of the system. Available in: U.S. English
Back to top *Home Page*	*$45.00* *Newsletter* *Solution Calculator*
Microsoft® CRM 3.0 Service Scheduling - Trainer Pack
TRAINER PACK - This course teaches the processes and functionality used by sales managers and sales representatives. The course begins with an introduction to the core concepts of Microsoft CRM then an overview of the sales processes. Subesquent lessons explore the sales concepts in greater detail. A thorough understanding of the sales processes in Microsoft CRM helps you to get the most out of your system.Navigation, User Interface, Outlook Client, and the Sales Management module. Available in: U.S. English
Back to top *Home Page*	*$100.00* *Newsletter* *Solution Calculator*

Pay-As-You-Go Incident Support . .

MTC makes Microsoft Dynamics CRM support from Microsoft available fast, easy, and inexpensive. Flex Support and Flex Per-Incident Technical Support provides the CRM project stop-gap protection you need.

Microsoft Flex Per-Incident Support
Microsoft direct single-incident call-in/remote access support for Microsoft CRM. For customers enrolled in Software Assurance the price is discounted - see below. Available in: English
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