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MTC CRM Activity Timer for Microsoft@ Dynamics CRM 4.0 Integrated Automatic or Manual Time Tracking .
 



Activity Timer adds timer functionality to all Microsoft Dynamics CRM Activity types including the Task, E-mail, Fax, Phone Call, Letter, Appointment, Service, or Campaign activities. Works as a stopwatch within the Open Activity form with start and stop continuous and cumulative timing ability. Administrator settings allow Microsoft Dynamics CRM Activities to optionally be set to a fixed time application function with a pre-defined increment of time upon closing the Activity.Fixed times applications include template based E-mails, standardized Fax, or bulk letter mailing time charges and greatly save User overhead time.
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A Fixed time could be applied to a Phone Call Activity to function as a minimum time charge for uncompleted calls and upon a conversation starting the Activity Timer can be manually started to override the fixed time with the actual call duration. An "Auto" function setting allows automatic starting and stopping upon Open and Close of the selected Activity types which greatly reduces User time tracking errors and enhances professional productivity. Actual Timed Duration field added by this option is available in CRM Activity and History Views, forms, and custom reports. This utility is sold with Per User Licensing equal to the number of Dynamics CRM Licenses enabled.

ActivityTimer Uses:
Time tracking of CRM Activities is flexible enough for any application.

  • Ideal for any business that would benefit from accurate actual time capture.
  • Perfect for professional services businesses that use Dynamics CRM extensively for their professional services delivery functions where CRM Activities drive “To Do” and engagement activities to completion.
  • Complete the missing link in the standard Dynamics CRM Service operations Activitymanagement,tracking, and analysis.
  • A must for Sales Management where tracking of time in sales activities yields better understanding and controlof process times for continuous improvement of sales productivity.
  • An essential business process metric enhancement tool for mission critical solutions built on Dynamics CRM where user time is money and time savings equal cost reductions.
Self-install for Windows Server 2003, 2008 and SQL Server 2005 and 2008 including SBS
Appointments Easier time tracking makes it happen

Better CRM Activity time tracking makes for better client relations and that makes for greater revenue realized.

See how accurate time tracking and reporting will improve your CRM operations.
ActivityTimer . . . . . . .
The Feature Set for Enterprise Resource Time Handling
Typical Activity Timer Settings for standard Dynamics CRM Activities:
Task: Time manually where the task is started and stopped more than once during the Task and for tasks of longer duration
Fax: Use with Auto-Time for exact time of ad-hoc fax transmissions
Use Fixed Time of around 1-10 minutes for electronic cover transmission or bulk fax transmissions.
Phone Call: Typically Timed by AutoTime start upon Open and stop by Close or Close/Complete
Can be timed manually for User start and stop with user discipline
E-mail: Typically Timed by AutoTime start upon Open and stop by Send
Use Fixed Time of around 1-10 minutes for manual, workflow triggered or template send
Letters: Typically Auto Timed but could be Fixed for template use.
Appointment: Time manually where the Appointment is started and stopped more than once during the Activity or a manual override is anticipated
Use Fixed Time for standard minute/hour Appointment delivery is to be tracked
Service Activity: Typically manually Timed started and stopped by User
Use Fixed Time standard services delivery of a pre-set fee for a service Appointment
Campaign: Typically tracked fixed at a small increment of 1 minute if tracked at all
Licensed to match number of CRM Users for lowest cost . . . Only $25.00 Per CRM User
 
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